Sydney and the Southern Highlands

Phone: 1300 155 944

Frequently Asked Questions

 

Are you licensed gas fitters?

Yes. Exeter Plumbing are fully licensed and insured gas fitters. We can install all of your gas appliances including hot water systems and ovens just to name a few. We can also service your gas room heaters.

 

Which Plumbers Service Gas Heaters?

Exeter Plumbing’s specialists can thoroughly service gas heaters. We will ensure your heater runs safely, effectively and efficiently.

 

My toilet is continuously running. Do I need to replace it?

No. You do not need to replace your whole toilet – unless you want a change.

 

I need a plumber out on the weekend. Who do I call?

Exeter Plumbing are available to help you 7 days a week, 24 hours a day including public holidays. Call us on 1300 155 944 and we will have someone out to help you no matter what day of the week it is.

 

My drains are flowing slowly. What does this mean?

Slow flowing drains is usually a sign of a blockage or partial blockage in your pipes.  If you suspect that you have a blocked drain, call us on 1300 155 944. We will ensure that your drains are free flowing again as soon as possible.

 

My Water Bill Is High! Why?

If you have an unusually high water bill you may have a water leak. To check if you have a water leak you can do a simple test as outlined on our ‘Water Leaks‘ page. If you suspect you have a leak, call us on 1300 155 944 and we will send one of our experts to find the leak and fix the issue for you.

 

How Do I Check A Plumbers License Number?

When hiring a building contractor or tradesperson for services such as residential building, electrical, plumbing, drainage, gas fitting etc it is vital that you check that they have a valid contractor licence. While many trades require formal qualifications such as a TAFE certificate, it is of utmost importance that you check their license as a license can be revoked as a result of a breech. Checking a licence number can be done via the Service NSW website (if you are in NSW) and you can find the direct link by clicking here.

 

What Insurance Do I Need To Ask My Plumber For?

An important question to ask a tradesperson before you hire them is ‘are you insured?’ Public liability insurance is compulsory. It is vital as it will protect you against third party injuries and property damage caused by the tradesperson. Without public liability insurance, the tradesperson may not be able to pay for any damages, replacement or repairs they may have incurred. This leaves you, in many instances, with a big repair bill and an uncompleted job.

 

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